Customer Service Representative
1 week ago
In beBee Professionals, we are seeking a skilled Customer Service Representative to provide exceptional service to our clients. Key responsibilities include handling customer inquiries, resolving issues efficiently, and maintaining accurate records of interactions.
Key Responsibilities:
- Handle customer inquiries via phone, email, and chat.
- Provide accurate information regarding products and services.
- Resolve customer issues efficiently and escalate when necessary.
- Process customer orders and manage account information.
- Keep records of customer interactions and follow-up tasks.
Requirements:
- Previous experience in a customer service role is preferred.
- Excellent communication and problem-solving skills.
- Ability to handle high-volume queries while maintaining attention to detail.
- Proficiency in Microsoft Office and CRM systems.
Benefits:
- Competitive salary with performance-based incentives.
- Pension scheme and healthcare benefits.
- Training and development opportunities.
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Customer Service Representative
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