Customer Service Representative

10 hours ago


Tamworth, Staffordshire, United Kingdom Essential Employment Full time
Essential Employment: Concierge/Resident Customer Service Role

We are seeking a highly skilled and motivated individual to join our team as a Concierge/Resident Customer Service representative. This role requires excellent customer service skills, facilities management experience, and the ability to prioritize tasks while being adaptable to the needs of our residents and service requirements.

Key Responsibilities:
  • Facilities Management: Assist with the management of facilities, ensuring a clean and safe environment for residents.
  • Customer Service: Provide exceptional customer service to residents, responding to their needs and concerns in a timely and professional manner.
  • Communication: Develop and maintain effective communication with residents, colleagues, and other stakeholders, using excellent oral and written communication skills.
  • Adaptability: Demonstrate flexibility and adaptability in a fast-paced environment, prioritizing tasks and adjusting to changing circumstances as needed.

What We Offer: As a Concierge/Resident Customer Service representative, you will have the opportunity to work in a dynamic and supportive team environment, with opportunities for growth and development. If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting role.



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