Customer Service Representative
4 days ago
We are seeking a highly motivated and customer-focused individual to join our Call Centre Team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer experiences through inbound calls, emails, and chats.
Key Responsibilities:- Provide timely and effective resolutions to customer enquiries and issues
- Maintain accurate customer records of customer interactions and issues
- Answer all inbound calls in a professional and timely manner
- Ensure customer orders are submitted accurately
- Internal liaison with different departments
- A positive attitude and a passion for delivering exceptional customer service
- Strong empathy and excellent customer service skills
- Ability to work independently and as part of a team
- Excellent IT skills
- Excellent communication, listening, and problem-solving skills
- Ongoing training and development opportunities to enhance your skills and knowledge
- A dynamic, fast-paced environment with a diverse team of dedicated professionals
- Hybrid working after a 12-week training period
- 20 days holiday plus bank holidays
- Weekly pay whilst temping
- Pension
- Parking
Please apply now with your latest CV. We regret that we are unable to respond to each applicant individually. If you have not heard back from us within 48 hours, please assume your application has been unsuccessful.
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