Customer Service Representative

3 days ago

Tamworth, Staffordshire, United Kingdom Adecco Full time

Job Title: Customer Service Representative

About Our Client: Adecco is a leading employment agency and employment business, dedicated to providing exceptional recruitment services to clients across various industries.

About The Job: We are currently seeking a Customer Service Representative to join our dynamic team at Adecco. In this role, you will play a crucial part in ensuring our clients receive outstanding support and service.

Responsibilities:

  • Customer Service: Provide exceptional customer service, addressing customer inquiries and resolving issues promptly and efficiently.
  • Account Management: Manage a portfolio of accounts, ensuring all customer details are accurately inputted and updated.
  • Operational Support: Utilise internal tools and systems to handle day-to-day operations smoothly.
  • Team Collaboration: Collaborate closely with your team to ensure a seamless customer experience.

Requirements:

  • Customer Service Skills: Strong sense of good customer service and a genuine passion for helping others.
  • Organisational Skills: Excellent organisational skills and attention to detail.
  • Teamwork: Ability to work effectively as part of a team.
  • Communication Skills: Good communication and problem-solving skills.

Benefits:

  • Competitive Salary: Competitive annual salary of £23,500
  • Performance Bonus: Annual salary bonus to reward your outstanding performance.
  • Pension Contribution: 5% pension contribution to help you plan for the future.
  • Healthcare Coverage: Private healthcare coverage to support your well-being.
  • Death in Service Benefits: Death in service benefits to provide financial security for your loved ones.
  • Cycle to Work Scheme: Cycle to work scheme for a healthier and greener commute.

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