Customer Service Representative
3 days ago
Job Summary
Pertemps Bond is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service department, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.
Key Responsibilities
- Customer Interaction: Respond to customer inquiries in a professional and courteous manner, resolving issues and providing solutions to their concerns.
- Logging and Data Entry: Accurately log customer interactions and data into our in-house systems, ensuring seamless communication and record-keeping.
- Account Management: Create and manage new customer accounts, ensuring timely and efficient onboarding processes.
- Communication and Collaboration: Liaise with internal teams, including engineers, to ensure seamless communication and resolution of customer issues.
Requirements
- Excellent Communication Skills: Possess excellent verbal and written communication skills, with the ability to articulate complex information in a clear and concise manner.
- Technical Skills: Proficient in using computer systems and software, with the ability to learn new systems and technologies quickly.
- Customer Service Experience: Previous experience in a customer-facing role, with a proven track record of delivering exceptional customer service.
What We Offer
Pertemps Bond offers a dynamic and supportive work environment, with opportunities for growth and development. As a valued member of our team, you will receive comprehensive training and support to ensure your success in this role.
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