Customer Service Representative

3 weeks ago


Tamworth, Staffordshire, United Kingdom Adecco Full time
Customer Service Representative - Nights

We are seeking a skilled Customer Service Representative to join our team at a reputable logistics company. As a Customer Service Representative - Nights, you will be responsible for providing exceptional customer service over the phone, resolving inquiries, complaints, and issues in a professional and timely manner.

Key Responsibilities:
  • Provide superb customer service over the phone, resolving inquiries, complaints, and issues in a professional and timely manner.
  • Handle inbound and outbound calls to assist customers with order tracking, delivery updates, and general queries.
  • Answer customer emails and respond to inquiries through various communication channels.
  • Maintain accurate records of customer interactions, transactions, comments, and complaints.
  • Collaborate with your team to ensure consistent and efficient service delivery.
  • Identify process improvement opportunities and offer suggestions to enhance the customer experience.
  • Demonstrate product knowledge and provide accurate information to customers.
  • Stay calm and patient in challenging situations, effectively de-escalating customer concerns.
  • Follow company policies and procedures to ensure compliance with industry regulations.
  • Uphold the company's values and promote a positive customer experience.

This is a full-time, temp to perm position working nights. The annual salary is £28,000. If you are a star at providing exceptional customer service and thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity.



  • Tamworth, Staffordshire, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a Customer Service Representative to provide exceptional service and support to our customers. The ideal candidate will be a team player with strong communication skills and a passion for delivering excellent customer experiences.Key Responsibilities:Engage with customers through various channels to resolve queries and concerns.Collaborate...


  • Tamworth, Staffordshire, United Kingdom Adecco Full time

    Job Advert: Customer Service Representative£11.44phAdecco is seeking a motivated and customer-oriented individual to join our client's contact centre team as a Customer Service Representative.This part-time position based in Tamworth offers an excellent opportunity to develop your customer service skills and gain experience in a dynamic and fast-paced...


  • Tamworth, Staffordshire, United Kingdom beBee Professionals Full time £25,000 - £35,000

    At beBee Professionals, we are looking for talented individuals to join our team as Customer Service Representatives. As a key member of our team, you will be responsible for delivering exceptional customer service and contributing to our operational success.Key Responsibilities:Engage with customers to provide service and support.Participate in all aspects...


  • Tamworth, Staffordshire, United Kingdom B&Q Full time

    About the RoleWe are looking for a Customer Service Representative to join our B&Q Tamworth team. As a Customer Advisor - Checkouts, you will be responsible for providing excellent customer service, especially on the tills.Key ResponsibilitiesGet to know every customer and their home improvement projects.Provide friendly and outgoing customer service.Work a...


  • Tamworth, Staffordshire, United Kingdom beBee Professionals Full time £20,000 - £30,000

    We are seeking a skilled Customer Service Representative to provide exceptional support to our customers. The ideal candidate will have excellent communication and problem-solving skills, with the ability to handle high-volume queries while maintaining attention to detail.Key Responsibilities:Provide accurate information regarding products and...


  • Tamworth, Staffordshire, United Kingdom beBee Professionals Full time £20,000 - £30,000

    In beBee Professionals, we are seeking a skilled Customer Service Representative to provide exceptional service to our clients. Key responsibilities include handling customer inquiries, resolving issues efficiently, and maintaining accurate records of interactions.Key Responsibilities:Handle customer inquiries via phone, email, and chat.Provide accurate...


  • Tamworth, Staffordshire, United Kingdom People Solutions Full time

    Contact Centre RoleWe are currently seeking a skilled Customer Service Representative to join our Contact Centre team, based in Tamworth. Key Responsibilities:Handling customer calls with a high level of customer serviceLiaising with engineers to ensure efficient job handlingAssisting with administrative tasks, such as filing and data entryBenefits:Access to...


  • Tamworth, Staffordshire, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are looking for a Customer Service Representative to provide excellent customer service and support the store's operations in Tamworth, United Kingdom.Key Responsibilities:Assist customers with product selection and provide product knowledge and advice.Operate the cash register and handle transactions.Maintain the store's visual presentation and stock...


  • Tamworth, Staffordshire, United Kingdom HB Leisure Full time

    Customer Service RepresentativeHB Leisure is a leading attraction partner in the leisure industry, operating in over 100 theme parks globally.We offer the chance to develop skills recognized throughout your career and travel the world.As a Customer Service Assistant (Games Host), you will be responsible for running our skill games and delivering excellent...


  • Tamworth, Staffordshire, United Kingdom Tesco Full time

    About the RoleWe are seeking a Customer Service Representative to join our team at Tesco. As a key member of our store team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers. You will work closely with colleagues to maintain a clean and organized store environment, and provide...


  • Tamworth, Staffordshire, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are seeking a Customer Service Representative to join our retail team in Tamworth, United Kingdom. As a key member of our team, you will be responsible for delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to...


  • Tamworth, Staffordshire, United Kingdom AF Blakemore & Son Ltd Full time

    Customer Service RepresentativeKey Responsibilities:Provide exceptional customer service by greeting customers in a friendly and welcoming manner.Process customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service.Upsell selected products to customers and highlight multi-buy offers to ensure maximum...


  • Tamworth, Staffordshire, United Kingdom HB Leisure Full time

    At HB Leisure, we're looking for a skilled Customer Service Representative to join our team. As a Games Host and Customer Service Expert, you'll be responsible for delivering exceptional customer experiences and ensuring our guests have a fantastic time playing our games.We're a dynamic and innovative company that operates in over 100 theme parks across 25...


  • Tamworth, Staffordshire, United Kingdom AF Blakemore & Son Ltd Full time

    Customer Service RepresentativeKey Responsibilities:Greet customers in a friendly and welcoming manner.Process customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service.Upsell selected products to customers and highlight multi-buy offers to ensure maximum sales.Store Operations:Work stock; check deliveries,...


  • Tamworth, Staffordshire, United Kingdom HB Leisure Full time

    Unlock a World of OpportunitiesAt HB Leisure, we're not just looking for anyone to fill a role - we're seeking individuals who share our passion for delivering exceptional customer experiences in a fun and dynamic theme park environment.As a Customer Service Representative, you'll be responsible for running our skill games while providing top-notch service...


  • Tamworth, Staffordshire, United Kingdom HB Leisure Full time

    Unlock a World of Opportunities with HB Leisure, the leading attraction partner for skill games and amusements around the globe.We're looking for a talented Customer Service Representative to join our team and help deliver exceptional experiences to our guests.As a Games Host Assistant, you'll be responsible for running our skill games while providing...


  • Tamworth, Staffordshire, United Kingdom AF Blakemore & Son Ltd Full time

    Customer Service RepresentativeKey Responsibilities:Provide exceptional customer service by greeting customers in a friendly and welcoming manner.Answer customer inquiries about products and services, and assist customers in finding the items they need.Process customer purchases efficiently and accurately through the tills, maintaining a positive and...


  • Tamworth, Staffordshire, United Kingdom Tesco Full time

    About the RoleWe are seeking a Customer Service Representative to join our team at Tesco Dosthill Esso Express. As a key member of our store team, you will be responsible for delivering exceptional customer service, working closely with colleagues to ensure a seamless shopping experience.Key ResponsibilitiesProvide excellent customer service, greeting...


  • Tamworth, Staffordshire, United Kingdom AF Blakemore & Son Ltd Full time

    Customer Service RepresentativeKey Responsibilities:Greet customers in a friendly and welcoming manner.Answer customer inquiries about products and services and assist customers in finding the items they need.Process customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service.Upsell selected products to...


  • Tamworth, Staffordshire, United Kingdom Tesco Full time

    About the RoleAs a Customer Service Representative at Tesco, you will be responsible for delivering exceptional customer service and creating a welcoming environment for our shoppers. You will work closely with the store team to ensure that customers receive a great shopping experience, every time.Key ResponsibilitiesKnow your customers and serve them with...