Guest Services Team Leader
3 weeks ago
The Landmark London is excited to announce an opening for a Guest Services Team Leader. If you excel in a lively and collaborative team atmosphere, this position is tailored for you. Our establishment is dedicated to providing an exceptional environment for your professional journey.
We prioritize a positive and enjoyable atmosphere among our staff to foster a fulfilling workplace. Our commitment to personal and professional development is reflected in our customized growth plans, apprenticeship programs, and comprehensive management training.
As a Guest Services Team Leader, you will benefit from:
- Competitive salary of £29,500 (including service charge) along with paid overtime
- 28 days of paid leave, increasing with service
- Complimentary meals during shifts
- Contributions to a company pension scheme
- 50% discount at all on-site dining establishments
- Exclusive offers on hotel accommodations and spa services across our locations
- Season ticket loan assistance
- Employee referral incentives
- Access to online health services, mental wellness support, and wellbeing resources
- Bike-to-work initiative
- Uniforms provided with laundry services at no cost
- Opportunities for apprenticeships
- Support for specialized educational pursuits
- Invitations to engage in taskforces focused on business objectives, community outreach, and sustainability efforts
- Employee Assistance Program
- Recognition programs and events organized by the Social Committee
We are in search of a driven individual to join our Guest Services team in a permanent capacity. Your responsibilities will include consistently providing outstanding service to our guests and colleagues, ensuring memorable experiences for everyone involved.
-
Guest Services Team Leader
4 days ago
London, Greater London, United Kingdom Rapport Guest Services Full timeAbout Rapport Guest Services We are a leading provider of exceptional guest experiences, dedicated to creating positive and memorable interactions for our clients. Role: Deputy Guest Services Manager As a Deputy Guest Services Manager, you will play a vital role in shaping the success of our team. You will be responsible for fostering a thriving work...
-
Guest Services Team Leader
3 weeks ago
London, Greater London, United Kingdom Rapport Guest Services Full timeAbout Rapport Guest Services We are a leading provider of exceptional guest experiences, dedicated to creating positive and memorable interactions for our clients. Role: Deputy Guest Services Manager As a Deputy Guest Services Manager, you will play a vital role in shaping the success of our team. You will be responsible for fostering a thriving work...
-
Guest Services Team Coordinator
3 weeks ago
London, Greater London, United Kingdom Rapport Guest Services Full timeGuest Services Team Coordinator at Rapport Guest ServicesThe Guest Services Team Coordinator will play a pivotal role in managing the daily functions and customer interactions of the front of house team at Rapport Guest Services. The primary duties include:Building and maintaining relationships with clients, customers, and service partnersOffering guidance...
-
Guest Services Coordinator
4 days ago
London, Greater London, United Kingdom Rapport Guest Services Full timeRapport Guest Services is seeking a dedicated and personable individual to join our team as a Guest Services Coordinator. This role involves providing exceptional customer service and administrative support across various buildings within our portfolio. As a Guest Services Coordinator, you will be the first point of contact for guests and visitors, ensuring...
-
Guest Services Coordinator
2 weeks ago
London, Greater London, United Kingdom Rapport Guest Services Full timeRapport Guest Services is seeking a dedicated and personable individual to join our team as a Guest Services Coordinator. This role involves providing exceptional customer service and administrative support across various buildings within our portfolio. As a Guest Services Coordinator, you will be the first point of contact for guests and visitors, ensuring...
-
Guest Service Team Leader
1 week ago
London, Greater London, United Kingdom Compass Services, UK and Ireland Limited TA Rapport Guest Services Full timeAbout the RoleWe are seeking a highly motivated and experienced Guest Service Team Leader to join our dynamic team at Rapport Guest Services, a specialist company providing corporate organisations with fully managed front and back of house guest services.Key ResponsibilitiesDeliver exceptional client care by greeting guests promptly and professionally,...
-
Guest Service Team Leader
4 days ago
London, Greater London, United Kingdom Compass Services, UK and Ireland Limited TA Rapport Guest Services Full timeAbout the RoleWe are seeking a highly motivated and experienced Guest Service Team Leader to join our dynamic team at Rapport Guest Services, a specialist company providing corporate organisations with fully managed front and back of house guest services.Key ResponsibilitiesDeliver exceptional client care by greeting guests promptly and professionally,...
-
Guest Services Supervisor
3 weeks ago
London, Greater London, United Kingdom Rapport Guest Services Full timeKey Responsibilities:Deliver outstanding service to both internal clients and visitors, upholding exceptional standards.Greet all guests and visitors with warmth and professionalism.Oversee the ground floor and welcome area, aiming to create unforgettable experiences.Maintain a flexible approach to various situations.Become proficient in booking systems and...
-
Guest Services Administrator
3 weeks ago
London, Greater London, United Kingdom Rapport Guest Services Full timeRole Overview The primary focus of this position is to ensure an exceptional experience for all visitors and guests. Responsibilities will encompass, but are not limited to: Greeting visitors warmly and facilitating a smooth and personalized guest experience. Responding to all guest inquiries promptly and courteously. Supporting the building manager...
-
Guest Services Administrator
4 days ago
London, Greater London, United Kingdom Rapport Guest Services Full timeRole Overview The primary focus of this position is to ensure an exceptional experience for all visitors and guests. Responsibilities will encompass, but are not limited to: Greeting visitors warmly and facilitating a smooth and personalized guest experience. Responding to all guest inquiries promptly and courteously. Supporting the building manager...
-
Guest Services Associate
3 weeks ago
London, Greater London, United Kingdom Rapport Guest Services Full timeJoin Our Esteemed TeamWe are excited to announce an opportunity for a Front Desk Coordinator to become a vital part of our vibrant workplace. If you thrive on providing exceptional guest experiences and enjoy fostering connections, this position is tailored for you.Key Responsibilities:Greet visitors warmly and in a personalized mannerAddress guest inquiries...
-
Guest Services Associate
3 weeks ago
London, Greater London, United Kingdom Rapport Guest Services Full timePosition SummaryWe are looking for a committed professional to become part of our team as a Customer Service Representative. In this position, you will serve as the initial point of contact for clients and visitors entering our establishment. Your responsibilities will encompass welcoming guests, supporting meetings and events, overseeing meeting spaces, and...
-
Deputy Guest Services Manager
5 days ago
London, Greater London, United Kingdom Rapport Guest Services Full timeJob SummaryRapport Guest Services is seeking a highly skilled and experienced Deputy Guest Services Manager to join our team. As a key member of our management team, you will be responsible for creating a thriving workplace and ensuring your team is satisfied in their job and work environment.Key ResponsibilitiesManage rotas, sickness, lateness, and staffing...
-
Deputy Guest Services Manager
4 days ago
London, Greater London, United Kingdom Rapport Guest Services Full timeJob SummaryRapport Guest Services is seeking a highly skilled and experienced Deputy Guest Services Manager to join our team. As a key member of our management team, you will be responsible for creating a thriving workplace and ensuring your team is satisfied in their job and work environment.Key ResponsibilitiesManage rotas, sickness, lateness, and staffing...
-
Guest Services Team Leader
3 weeks ago
London, Greater London, United Kingdom Park Plaza Westminster Bridge Full time £12About Us: At Park Plaza, we are dedicated to delivering a personalized hotel experience that caters to the unique needs of each guest. Role Overview: As a Guest Services Team Leader, you will be the primary point of contact for our guests, ensuring their needs are met with a positive and proactive attitude. Your commitment to exceptional service will leave a...
-
Receptionist (LSR) - Guest Experience Specialist
56 minutes ago
London, Greater London, United Kingdom Rapport Guest Services Full timeJob SummaryRapport Guest Services is seeking a highly skilled and experienced Receptionist to join our team. As a Receptionist, you will be the first point of contact for our guests and will be responsible for ensuring a seamless and personalized guest experience.Key ResponsibilitiesWelcoming guests and checking them in/out in a friendly and efficient...
-
Corporate Receptionist
12 hours ago
London, Greater London, United Kingdom Rapport Guest Services Full timeJob SummaryRapport Guest Services is seeking a highly skilled and experienced Corporate Receptionist to join our team. As a key member of our front desk team, you will be responsible for providing exceptional guest service and ensuring a seamless and personalized experience for our clients.Key ResponsibilitiesWelcoming and greeting guests in a professional...
-
Corporate Receptionist
15 hours ago
London, Greater London, United Kingdom Rapport Guest Services Full timeJob SummaryRapport Guest Services is seeking a highly skilled and experienced Corporate Receptionist to join our team. As a key member of our front desk team, you will be responsible for providing exceptional guest service and ensuring a seamless and personalized experience for our clients.Key ResponsibilitiesWelcoming and greeting guests in a professional...
-
Customer Service Team Leader
5 days ago
London, Greater London, United Kingdom Team HC Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service Team Leader to join our team at Team HC. As a key member of our front office team, you will be responsible for delivering exceptional customer service and ensuring a seamless guest experience.Key ResponsibilitiesGuest ServicesCheck in and check out guests and groups efficiently and...
-
Customer Service Team Leader
4 days ago
London, Greater London, United Kingdom Team HC Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service Team Leader to join our team at Team HC. As a key member of our front office team, you will be responsible for delivering exceptional customer service and ensuring a seamless guest experience.Key ResponsibilitiesGuest ServicesCheck in and check out guests and groups efficiently and...