Guest Services Team Leader

3 weeks ago


London, Greater London, United Kingdom The Landmark London Full time

The Landmark London is excited to announce an opening for a Guest Services Team Leader. If you excel in a lively and collaborative team atmosphere, this position is tailored for you. Our establishment is dedicated to providing an exceptional environment for your professional journey.

We prioritize a positive and enjoyable atmosphere among our staff to foster a fulfilling workplace. Our commitment to personal and professional development is reflected in our customized growth plans, apprenticeship programs, and comprehensive management training.

As a Guest Services Team Leader, you will benefit from:

  • Competitive salary of £29,500 (including service charge) along with paid overtime
  • 28 days of paid leave, increasing with service
  • Complimentary meals during shifts
  • Contributions to a company pension scheme
  • 50% discount at all on-site dining establishments
  • Exclusive offers on hotel accommodations and spa services across our locations
  • Season ticket loan assistance
  • Employee referral incentives
  • Access to online health services, mental wellness support, and wellbeing resources
  • Bike-to-work initiative
  • Uniforms provided with laundry services at no cost
  • Opportunities for apprenticeships
  • Support for specialized educational pursuits
  • Invitations to engage in taskforces focused on business objectives, community outreach, and sustainability efforts
  • Employee Assistance Program
  • Recognition programs and events organized by the Social Committee

We are in search of a driven individual to join our Guest Services team in a permanent capacity. Your responsibilities will include consistently providing outstanding service to our guests and colleagues, ensuring memorable experiences for everyone involved.



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