Assistant General Manager

3 weeks ago


Middlesbrough, Middlesbrough, United Kingdom Level X Full time

Position Title | Exciting Role as Assistant General Manager at Level X

About Level X

Level X is recognized as a premier entertainment venue in the UK, offering a unique blend of bowling and various engaging activities. Our facilities are designed to provide an exhilarating experience, featuring arcades, beer-pong, virtual reality, and much more, ensuring our patrons enjoy every moment spent with us.

Why Consider Joining Us?

If you have a passion for outstanding customer service, a knack for team leadership, and the ability to manage a multifaceted business with diverse income streams, you may be the ideal candidate for our Assistant General Manager position.

  • Do you have a minimum of 3 years of leadership experience in leisure, hospitality, or food and beverage industries?
  • Can you effectively guide and manage a team?
  • Are you skilled at motivating teams to deliver exceptional customer experiences?
  • Do you present a friendly and encouraging attitude?
  • Is your approach positive, solution-focused, and enjoyable?
  • Are you open to working flexible hours?

Key Responsibilities

  • Work closely with the General Manager to make essential operational decisions on a daily basis
  • Supervise daily activities, staff training, and performance evaluations
  • Oversee financial management, ensuring cost efficiency
  • Maintain company standards to boost sales and improve customer satisfaction
  • Ensure a positive experience for guests and address any complaints promptly
  • Promote a collaborative team environment and uphold operational excellence

What We Provide

  • 28 days of paid leave annually
  • Contributions to a company pension plan
  • Free bowling and activities for you and three guests during non-peak hours
  • 25% discount on food and beverages
  • Opportunities to participate in team social events and activities
  • Annual recognition event for team achievements
  • Access to a mental health support app for team wellbeing
  • Involvement in the Cycle2Work program with Halfords

Application Criteria

All candidates must be fluent in English and eligible to work in the UK.

If this role aligns with your interests and skills, we encourage you to explore this opportunity further and consider joining our dynamic team.



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