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Client Support Specialist

2 months ago


Watford, Hertfordshire, United Kingdom Language Matters Recruitment Consultants Ltd Full time

Join a Leading Medical Technology Firm

We are currently seeking a dedicated Client Support Specialist to enhance our customer service team. This role is ideal for a Finnish speaker who is passionate about providing exceptional support in the medical technology sector.

Key Responsibilities:

  • Responding to customer inquiries regarding medical devices and services with professionalism and empathy.
  • Delivering outstanding customer service and product assistance via phone and email, specifically for the Finnish-speaking market.
  • Ensuring timely responses to all customer communications.

Work Environment:

The successful candidate will benefit from a hybrid working model, with initial training provided in a supportive office environment. Following training, the role will allow for a combination of in-office and remote work.

Qualifications:

  • Fluency in Finnish or Swedish at a native level, both written and spoken.
  • Proficiency in English, both written and spoken.
  • Previous experience in customer service or support roles is preferred.
  • Knowledge of medical equipment and a keen interest in the healthcare industry will be advantageous.

This position offers a unique opportunity to be part of a growing customer support team within a reputable medical technology company. In addition to a competitive salary, you will enjoy a comprehensive benefits package and generous holiday allowances.

If you are a motivated individual with a customer-centric mindset, we encourage you to explore this opportunity further.