Client Support Specialist

2 weeks ago

Watford, Hertfordshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

We are looking for a Client Support Specialist to join our team in Watford, UK. The successful candidate will be responsible for providing top-notch support to our customers, resolving issues efficiently, and working closely with other departments to ensure customer satisfaction.

Key Responsibilities:

  • Handle customer inquiries and resolve issues in a timely manner.
  • Provide accurate information regarding products and services.
  • Process customer orders and manage account information.
  • Keep records of customer interactions and follow-up tasks.
  • Work collaboratively with other departments to achieve customer satisfaction.

Requirements:

  • Previous experience in a customer service role is preferred.
  • Excellent communication and problem-solving skills.
  • Ability to handle high-volume queries while maintaining attention to detail.
  • Proficiency in Microsoft Office and CRM systems.
  • Ability to work both independently and as part of a team.
  • Flexible working hours, including weekends.

What We Offer:

  • Competitive salary with performance-based incentives.
  • Pension scheme and healthcare benefits.
  • Training and development opportunities.
  • Supportive work environment with clear career progression.
  • Flexible working options.

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