IT Support Specialist
3 weeks ago
Location: Watford, UK
Salary: £40,000 - £45,000 per annum
This is an exciting opportunity for a skilled IT support specialist to join our client's team as a Third Line IT Support Engineer. The successful candidate will provide technical support and assist with the roll-out of projects on client sites.
About the Role:
- Provide exceptional IT support, acting as an escalation point for complex IT issues.
- Plan and run infrastructure-focused projects.
- Act as a mentor for junior engineers.
- Upsell IT solutions to clients.
Requirements:
- 5+ years in an IT support role, acting as an escalation point for at least 2 years.
- Previous experience of end-to-end running of infrastructure-focused projects (e.g. setting up MFA, cloud migrations, system installations, network upgrades).
- Extensive experience installing and configuring servers and network devices.
- At least one industry certification (AZ-900, AZ-104, MS-900 etc.).
- HAPPY TO UNDERGO A DBS CHECK.
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