Sales and Account Development Specialist

1 week ago

Newbury, West Berkshire, United Kingdom The Progress Group Full time

Exciting Opportunity for a Customer Account Manager

About The Progress Group

The Progress Group is a leading provider of innovative solutions for the social care sector. We are passionate about delivering exceptional customer experiences and building long-term relationships with our clients.

Job Summary

We are seeking a highly motivated and experienced Customer Account Manager to join our team. As a key member of our Customer Engagement Team, you will be responsible for managing a portfolio of existing customer accounts, delivering exceptional customer service, and identifying new business opportunities.

Key Responsibilities

  • Manage a portfolio of existing customer accounts, including delivering demonstrations to upskill customers on our learner management system
  • Sell additional products and services to existing customers
  • Develop and implement sales strategies to grow existing customer relationships
  • Attend regional and national events to build brand awareness and engage with potential customers
  • Undertake research and profiling to source new opportunities and grow existing customers

Requirements

  • Proven sales experience winning new business customers, working in similar sales, Account management or business development roles
  • Experience managing sales processes from start to finish – from identifying new prospects, securing initial meetings, carrying out demos to successfully onboarding new clients
  • Ability to manage solution-led sales processes, tailoring solutions to reflect challenges care services may have recruiting or training staff
  • Excellent office/IT skills: able to use MS Word, MS Excel, Google/Microsoft Docs, spreadsheets, email
  • Strong communication and interpersonal skills, with the ability to build relationships with existing customers and stakeholders

What We Offer

  • Competitive salary and benefits package
  • Opportunities for professional development and career growth
  • A supportive and collaborative work environment
  • Recognition and rewards for outstanding performance

How to Apply

If you are a motivated and experienced sales professional looking for a new challenge, please submit your application with a brief note about your sales philosophy.

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