Ward Clerk Assistant

4 days ago


Cramlington, Northumberland, United Kingdom Northumbria Healthcare NHS Foundation Trust Full time

About the Role

We are seeking a skilled and organized Ward Clerk to join our team within Medicine & Emergency Care at The Northumbria Emergency Care Hospital.

The successful candidate will provide day-to-day administrative support to the wards, working a shift pattern that includes weekends and bank holidays on a pro-rata basis.

Main Responsibilities

  • Provide administrative support to ward staff, including maintaining accurate records and data on Patient Administration System.
  • Act as the first point of contact for patients, visitors, and healthcare professionals, providing a welcoming and efficient reception service.
  • Facilitate effective communication between wards and departments, ensuring seamless patient care.
  • Perform general office administration duties, including filing, scanning, and handling post.

Requirements

  • Knowledge of Patient Administration System gained through in-house training and induction.
  • Previous office or reception experience.
  • Excellent communication and organizational skills, with a focus on confidentiality and attention to detail.

About Us

Northumbria Healthcare NHS Foundation Trust is a leading healthcare provider in the North East of England, known for its innovative approach and commitment to quality care. We offer a supportive and collaborative work environment, with opportunities for professional development and growth.


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