Medical Case Manager

2 weeks ago

Esher, Surrey, United Kingdom Healix International Full time
About the Role

We are seeking a highly skilled Medical Case Manager to join our team at Healix International. As a Medical Case Manager, you will play a pivotal role in addressing the healthcare needs of our diverse patient base worldwide.

Key Responsibilities
  • Conduct routine medical case management activities with a focus on patient well-being and satisfaction.
  • Offer medical advice and recommendations to patients and clients through direct communication channels, regardless of their geographical location.
  • Liaise with international medical professionals to obtain crucial medical information, coordinate treatment, and make recommendations for care changes or upgrades.
  • Assess and evaluate medical reports and write referrals to ensure appropriate action is taken to support patients both with their acute care needs and to ensure their employer/insurer fulfils their duty of care.
  • Evaluate medical standards of care at the patient's location against international standards and advise on fitness to fly.
  • Conduct pre-travel screening assessments and provide pre-travel overseas medical planning advice.
  • Work collaboratively within own competency providing advice to non-medical staff, and consulting with our in-house doctors to make a clear safe medical plan for patients.
  • Arrange medical evacuations and repatriations via commercial carriers with medical escorts or by air ambulance.
  • Opportunities to act as a medical escort on international repatriations.
  • Involvement in internal quality-improvement projects.
Requirements
  • Registered General Nurse, with a current NMC pin.
  • Possesses exceptional telephone etiquette and technical proficiency, including proficiency in MS Word, Excel, PowerPoint, and databases.
Primary Care / General Medical / Surgical Nursing – adult and/or paediatricAcute Care (ICU/ED/AAU)Cruise Ship NursingMilitary NursingPublic Health/Travel Health NursingHumanitarian/NGO workDemonstrates adeptness in identifying critical medical issues and promptly escalating them for appropriate case management.Communicates effectively in written and spoken English, exhibiting strong communication skills.Proficiency in additional language(s) is advantageous.Enjoys working in a collaborative team in a professional business environment, making clear plans both short and long term for patients.Looking for a new challenge using your nursing experience to problem solve for patients who might be anywhere in the world.Desired Criteria
  • Experience of working within a government, military or overseas environment or medical insurance, assistance sector, or repatriation experience would be an advantage.
Company Culture

We want to nurture a friendly and dynamic company culture so that we can continue to attract diverse talent with a breadth of knowledge and world-class skills. As a part of Healix International, you can expect a range of excellent benefits and an environment where people really do care.

Company Benefits

We are committed to helping our people build and develop successful careers. Our employees are given direct responsibility and opportunity to develop and grow whilst working on challenging and worthwhile projects in a rewarding and supportive environment.

We invest in the continuous development of our team, offering on-going training and professional enhancement opportunities for those wishing to diversify or take additional responsibilities.

Health insurance, Vacation, Paid time off, Retirement plan and/or pension, Office perks, Employee development programs, Employee discounts, Gym membership or wellness programs, Opportunity to travel, Casual dress, Cycle to work, Open office, Competitive salary, Life insurance, Employee Assistance Scheme, Wellbeing Scheme, Social Opportunities, Hybrid Working.

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