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Invoice Administrator
2 months ago
We are seeking a highly skilled Invoice Administrator to join our team at Healix in Esher. As a key member of our Invoice Processing team, you will be responsible for handling all incoming post, scanning, and allocating to our proprietary Case Management System (CMS). Your primary duties will include:
- Efficiently handling all incoming post, scanning, and allocating to the CMS system to avoid a backlog.
- Allocating all post, including invoices, to the correct case, member, and client.
- Dealing with provider queries or requests related to payment queries or outstanding payments.
- Handling all provider payment queries received in-line with agreed service standards, member benefit limits, and policy terms and conditions.
- Managing IPT administration reminders and outstanding actions.
- Maintaining and documenting accurate records within the Case Management System, including all invoice or claim-related payments and all communication with members and providers.
Key Requirements
- Aptitude to learn quickly and adapt to new systems.
- MS Office experience, with a strong focus on Microsoft packages.
- Analytical approach to problem-solving and decision-making.
About Healix
Healix is an International Assistance company, providing medical assistance, claims management, and health screening to our business, leisure travelers, and expatriates. We work with governments, broadcasters, NGOs, international corporations, major insurers, and more. Our purpose is to help people in difficult situations, whether that's a cancer diagnosis, a need for medical assistance when they're far from home, or being caught up in conflict or natural disaster.
We're coordinators and problem-solvers, experts at navigating the global health and security landscape. Our teams of doctors, nurses, travel, and medical coordinators, and security experts make sure that your people will be looked after, whatever happens, supported by technology designed to help individuals, not slot them into a predetermined solution.
We focus on ensuring our highly trained specialists have the space and time they need to be effective. We let them use their initiative to get the job done, because the situations they face often throw up unexpected challenges – and no protocol survives contact with the real world.
Our clients have thousands of employees and customers, at home and abroad, so they need a business big enough to handle any situation. But they chose Healix because they also need an organisation that's personal enough to care.
We want to nurture this friendly and dynamic company culture so that we can continue to attract diverse talent with a breadth of knowledge and world-class skills. As a part of Healix, you can expect a range of excellent benefits and an environment where people really do care.
