Administrative Coordinator
4 days ago
We are seeking a highly organized and detail-oriented individual to join our Medical Clearance team at Healix Group of Companies. The successful candidate will be responsible for handling the non-medical aspects of One HMG medical clearance applications, from initial inquiries to completion of outcome paperwork.
Main Responsibilities- Manage the clearance process, ensuring timely and accurate completion of tasks.
- Collaborate with team members, Operations Managers, and clearance nurses to resolve issues and provide support.
- Stay up-to-date on clearance procedures, including hub functionality, location-specific requirements, and warning protocols.
- Lead on liaison with PAGS and RPS to obtain and maintain key information, identifying gaps and seeking answers.
- Develop and maintain accurate records, ensuring clear next steps for members, the team, and PAGs.
- Provide excellent customer service, responding to telephone queries and making relevant notes in case files.
- Ability to work well in a team and take responsibility for non-medical clearance tasks.
- Excellent communication and organizational skills, with attention to detail and time management.
- Enthusiasm and self-motivation to solve issues and improve processes.
- Ability to liaise effectively with internal staff, clients, and members, resolving issues and escalating when necessary.
- Adaptability and proactivity in managing workload and identifying opportunities for improvement.
- Ability to review data and inform process improvements.
- One year post-probation experience in overseas healthcare assistance and experience in handling medical clearances.
At Healix Group of Companies, we prioritize our employees' development and well-being. We offer a range of benefits, including career development opportunities, health insurance, vacation time, and a competitive salary. Our company culture values diversity, inclusivity, and a supportive team environment.
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