Homelessness Support Specialist
2 weeks ago
Job Summary
We are seeking a highly motivated and compassionate Project Worker to join our team at Sanctuary Group. As a Project Worker, you will play a vital role in supporting individuals who have experienced homelessness to achieve their goals and live independently.
Key Responsibilities
- Provide personalized support to customers to help them maximize their potential and independence
- Assess customers' needs and develop tailored support plans to meet their goals
- Act as a first point of contact for customers, responding to their queries and concerns
- Build strong relationships with customers, respecting their autonomy and dignity
- Liaise with external agencies to provide customers with access to training, education, and employment opportunities
- Manage crisis situations and provide emotional support to customers
- Maintain accurate and comprehensive records of customer interactions and progress
Requirements
- Experience working with adults who have experienced homelessness
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Excellent organizational and time management skills
- Ability to adapt to changing priorities and deadlines
- NVQ3 in Health and Social Care or equivalent qualification
What We Offer
- A competitive salary and benefits package
- Ongoing training and development opportunities
- A supportive and inclusive work environment
- The opportunity to make a real difference in the lives of our customers
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