Technical Support Specialist
3 weeks ago
IT Technician Role
Senitor Associates Limited is seeking a dedicated IT Technician to enhance our internal IT support team.
The ideal candidate will be responsible for delivering first-level technical assistance and ensuring efficient service delivery.
Key Responsibilities:
- Provide 1st line technical support to users.
- Manage incident and service request ticketing.
- Coordinate technical solutions and support activities.
- Assist in troubleshooting hardware and software issues.
This role is pivotal in maintaining the operational efficiency of our IT services and ensuring user satisfaction.
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