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Technical Support Specialist
2 months ago
IT Technician - Permanent Position
Senitor Associates Limited is seeking a dedicated IT Technician to enhance our internal technology support team.
The ideal candidate will be responsible for:
- Providing first-line technical assistance and support for IT-related issues.
- Coordinating incident management and service requests efficiently.
- Logging tickets and managing service delivery to ensure timely resolutions.
This role is essential for maintaining the operational integrity of our IT services and supporting the overall productivity of the organization.
Key Responsibilities:
- Responding to user inquiries and troubleshooting technical problems.
- Assisting in the maintenance of IT systems and infrastructure.
- Collaborating with team members to improve service delivery processes.
We are looking for a proactive individual who is eager to contribute to a dynamic team environment.