Technical Support Specialist

2 months ago


York, York City, United Kingdom Interface Recruitment UK Full time
Job Title: On-Site Technical Engineer

We are seeking a skilled and experienced Technical Support Specialist to join our team at Interface Recruitment UK. As an On-Site Technical Engineer, you will be responsible for providing technical support and guidance to our clients in the education sector.

Key Responsibilities:
  • Provide ICT technical support, advice, and guidance to clients across the education sector.
  • Manage and maintain the schools ICT equipment, including overseeing the health of equipment and devices.
  • Installation, configuration, and deployment of equipment.
  • General ICT support, including password changes, printer issues, and setup.
  • Contribute to the ethos of the school, in all areas of contact and responsibility, in relationships with staff and pupils.
  • Support the school staff policies and procedures.
  • Proactively monitor and prioritize IT problems and escalate where necessary.

We pride ourselves on providing a customer-focused approach and align ourselves as an extension of our clients' IT teams. Our growth has led to significant investment in our business, and we are committed to delivering exceptional service to our clients.



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