Technical Support Specialist
2 weeks ago
- About the Role
nGeneration is seeking a Technical Support Specialist to join our team in the Retail and Hospitality Industry.
- Key Responsibilities
Breakfix and Maintenance: Conduct daily visits to client locations to install, refurbish, and maintain various types of technical equipment.
Technical Support: Troubleshoot and resolve technical, hardware, or software issues during site visits, promptly escalating to the appropriate team when necessary.EPoS Equipment: Install, integrate, and test EPoS hardware and software applications.
Hardware Devices: Repair hardware devices and troubleshoot technical issues.
- Requirements
Experience: 1 year of IT support experience and 1 year of EPOS experience preferred.
Licence/Certification: UK Manual Driving Licence required. - What We Offer
Company Van and Fuel Card: A company van and fuel card for convenient and efficient working.
Training and Development: Opportunities for training and development to enhance skills and knowledge.
Annual Performance Bonus: Eligibility for an annual performance bonus based on performance and achievements.
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