Technical Support Specialist

2 weeks ago


York, York City, United Kingdom nGeneration Full time
  • About the Role

    nGeneration is seeking a Technical Support Specialist to join our team in the Retail and Hospitality Industry.

  • Key Responsibilities

    Breakfix and Maintenance: Conduct daily visits to client locations to install, refurbish, and maintain various types of technical equipment.
    Technical Support: Troubleshoot and resolve technical, hardware, or software issues during site visits, promptly escalating to the appropriate team when necessary.

    • EPoS Equipment: Install, integrate, and test EPoS hardware and software applications.

    • Hardware Devices: Repair hardware devices and troubleshoot technical issues.

  • Requirements

    Experience: 1 year of IT support experience and 1 year of EPOS experience preferred.
    Licence/Certification: UK Manual Driving Licence required.

  • What We Offer

    Company Van and Fuel Card: A company van and fuel card for convenient and efficient working.
    Training and Development: Opportunities for training and development to enhance skills and knowledge.
    Annual Performance Bonus: Eligibility for an annual performance bonus based on performance and achievements.



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