Technical Support Specialist

1 month ago


York, York City, United Kingdom Interface Recruitment UK Full time
Job Summary

We are seeking a skilled Technical Support Specialist to join our team at Interface Recruitment UK. The ideal candidate will have experience providing technical support within an Education environment and supporting customers with Windows, Google G Suites and Smoothwall.

Key Responsibilities

Provide ICT technical support, advice and guidance across the school

Manage and maintain the schools ICT equipment, including overseeing the health of equipment and devices

Installation, configuration and deployment of equipment

General basis ICT support such as password changes, printer issues and setup

Contribute to the ethos of the school, in all areas of contact and responsibility, in relationships with staff and pupils

Support the school staff policies and procedures

Proactively monitor and prioritise IT problems and escalate where necessary

We pride ourselves on providing a customer-focused approach and align ourselves as an extension of our customer's IT team. Our growth has led to significant investment in our business, enabling us to provide high-quality support to our clients.

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