Technical Support Specialist

4 days ago


York, York City, United Kingdom Edmund Optics India Private Limited Full time

Edmund Optics Europe is a leading provider of off-the-shelf optical components. We enable innovative technologies across various industries, from high-speed factory automation to cutting-edge DNA sequencing.

About Us

We're on a mission to build a vibrant community surrounded by dynamic individuals from diverse backgrounds. As part of our team, you'll work together to provide excellent technical customer support.

Job Description

This role involves providing technical assistance and product recommendations in Europe. You'll handle customer inquiries, manage accounts, and collaborate with global teams. You'll also get involved in exciting projects like writing articles or designing demos.

Essential Functions:
  • Technical assistance and product recommendations
  • Customer inquiries and account management
  • Collaboration with global teams and marketing initiatives
Qualifications:

To succeed in this role, you'll need a Bachelor's degree in Science or Engineering. Proficiency in German and English is required, as well as strong communication and problem-solving skills. MS Office proficiency is also necessary.

What We Offer:
  • A company pension scheme
  • Private medical & dental insurance
  • Extensive training and development opportunities
  • Subsidized gym membership
  • Cycle to Work scheme / Jobbike program
  • Company events
Estimated Salary: €45,000 - €60,000 per annum

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