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Technical Support Specialist

2 months ago

York, York City, United Kingdom Interface Recruitment UK Full time

Technical Support Specialist

**Job Summary**

We are seeking a skilled Technical Support Specialist to join our team at Interface Recruitment UK. As a Technical Support Specialist, you will be responsible for providing technical support and guidance to our clients in the education sector.

**Key Responsibilities**

* Provide technical support and advice to clients on Windows, Google G Suites, and Smoothwall
* Manage and maintain ICT equipment, including overseeing the health of equipment and devices
* Install, configure, and deploy equipment
* Provide general ICT support, including password changes, printer issues, and setup
* Contribute to the ethos of the school, in all areas of contact and responsibility, in relationships with staff and pupils
* Support the school staff policies and procedures
* Proactively monitor and prioritize IT problems and escalate where necessary

**About Us**

We pride ourselves on providing a customer-focused approach and align ourselves as an extension of our customers' IT teams. Our growth has led to significant investment in our business, allowing us to provide high-quality services to our clients.

**Requirements**

* Experience providing technical support within an education environment
* Knowledge of Windows, Google G Suites, and Smoothwall
* Ability to work independently and as part of a team
* Excellent communication and problem-solving skills

**What We Offer**

* Competitive salary and benefits package
* Opportunities for professional development and growth
* Collaborative and dynamic work environment

**How to Apply**

If you are a motivated and experienced Technical Support Specialist looking for a new challenge, please submit your application.