IT Support Specialist

6 days ago


Leicestershire, United Kingdom Sharp Brains Full time
Job Summary

Sharp Brains is seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support and maintenance for our IT systems and infrastructure.

Key Responsibilities
  • Technical Support: Provide technical support and troubleshooting for IT systems, hardware, and software.
  • Network and Systems Maintenance: Perform routine maintenance and upgrades on network and systems infrastructure.
  • Help Desk Support: Provide support and assistance to users via phone, email, and in-person.
  • Problem Resolution: Identify and resolve technical issues in a timely and efficient manner.
  • Collaboration: Work closely with other teams to ensure seamless IT operations.
Requirements
  • Experience: Minimum 2 years of experience in IT support and maintenance.
  • Education: Bachelor's degree in Computer Science or related field.
  • Skills: Strong technical skills, excellent communication and problem-solving skills.
Working Conditions

This is a full-time position, and the successful candidate will be required to work in a fast-paced IT environment.



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