Community Care Programme Coordinator

3 weeks ago

Sleaford, Lincolnshire, United Kingdom NHS Lincolnshire Integrated Care Board Full time

Position Overview

Our organization is dedicated to revolutionizing community healthcare through effective governance and innovative program oversight. Within our Primary Care, Communities, and Social Value Directorate, we strive to improve the quality and delivery of care by promoting collaboration among health and care stakeholders.

We are in search of a Community Care Programme Coordinator to lead the assurance function for our Integrated Community Care initiatives. The ideal candidate will establish and execute comprehensive governance frameworks, reporting mechanisms, and program management structures to guarantee the successful execution and evaluation of our community care projects.

Key Responsibilities

  • Oversee the formulation of strategies for Integrated Community Care, aligning with local and national objectives to inform the system plan.
  • Take charge of creating the essential systems, processes, assurance functions, and governance for a variety of intricate programs and projects within Integrated Community Care, ensuring delivery is evidenced both internally and externally.
  • Manage the Highlight and Performance reporting for Integrated Community Care, including the upkeep of the Project Management Office (PMO) and the development and maintenance of a risk register to ensure all risks are identified, managed, and escalated appropriately.
  • Ensure that monthly Highlight and Performance reports are generated by program teams to facilitate the assessment of progress against established milestones and the escalation of risks and issues affecting delivery, with a focus on agreeing on mitigations.
  • Ensure compliance with agreed PMO tools, keeping Aspryre updated and ensuring all necessary documentation is completed, including POAP, QIA/EIA/HEAT, business cases, service specifications, and financial plans within the designated timelines.
  • Collaborate with the ICB PMO to conduct PMO quality audits to ensure adherence to standard operating protocols.

About Our Organization

As part of our Primary Care, Communities, and Social Value team, you will actively contribute to program activities within the Integrated Community Care team.

The NHS Lincolnshire Integrated Care Board (ICB) is a newly established statutory body that unites the NHS locally to enhance population health and set shared strategic priorities within the NHS.

The ICB is integral to a broader Lincolnshire Integrated Care System, which has four primary objectives:

  • Enhance outcomes in population health and healthcare.
  • Address disparities in outcomes, experiences, and access.
  • Improve productivity and value for money.
  • Assist the NHS in supporting wider social and economic development.

By collaborating with the ICB, the broader system aims to achieve its vision of 'Better Lives for the people of Lincolnshire'. The Lincolnshire ICB will leverage its resources and authority to make significant progress on these objectives, working together to tackle complex challenges such as:

  • Enhancing the health of children and young people.
  • Supporting individuals in maintaining wellness and independence.
  • Acting proactively to assist those with preventable conditions.
  • Supporting individuals with long-term conditions or mental health challenges.
  • Caring for those with multiple needs as the population ages.
  • Optimizing collective resources to ensure timely care delivery.

Job Responsibilities

For a comprehensive overview of the duties and responsibilities associated with this role, please refer to the attached job description and person specification.

Qualifications (Academic, Professional & Vocational)

Essential

  • A qualification at the master's degree level or equivalent experience.
  • Demonstrated knowledge of NHS policies and processes, supported by a comprehensive CPD portfolio.
  • PRINCE2 or an equivalent project management qualification or experience.

Previous Experience

Essential

  • Extensive experience in managing various aspects, including personnel, projects, service transformation, service delivery, and business management.
  • Proven experience in developing and implementing policies.
  • Experience in establishing new governance frameworks and assurance processes.
  • Demonstrated success in leading program and project management initiatives and implementing change.
  • Experience in presenting complex information to senior stakeholders, with proven middle management experience and the ability to work effectively across organizational boundaries.
  • Capacity to meet tight deadlines.

Desirable

  • Experience in NHS or public sector management.
  • Involvement in patient/public engagement.
  • Experience in contract negotiations.

Evidence of Knowledge, Skills, and Aptitudes

Essential

  • Comprehensive understanding of the Health and Social Care system.
  • Proven ability to develop business cases, collaborate across multiple organizations, redesign services, and manage projects while demonstrating leadership.
  • Excellent negotiation and influencing skills, along with confident presentation abilities.
  • Familiarity with PMO tools and standard operating protocols.
  • Ability to access, manipulate, interpret, and analyze complex information, make informed judgments, and present multiple potential courses of action.
  • Experience in public engagement and participation in both informal and formal consultations.

Desirable

  • Knowledge of commissioning within health or other public sector organizations.
  • Understanding of NHS planning, information management systems, and care pathway redesign.
  • Insight into NHS finances related to improving health outcomes.
  • Experience in financial planning and developing strategies to meet national and local health and social care priorities.

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