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FM Helpdesk Supervisor

2 months ago

London, Greater London, United Kingdom Maxwell Stephens Recruitment Full time

Become a Key Player in Facilities Management

Are you prepared to influence the future of property management in a vibrant urban environment? Maxwell Stephens Recruitment is on the lookout for a Facilities Helpdesk Coordinator to join our esteemed client's dedicated team.

Why Choose Us?

Imagine being part of a forward-thinking group responsible for maintaining some of the most iconic properties. Our client's portfolio encompasses a wide range of architectural styles, from historical landmarks to contemporary designs. As the Facilities Helpdesk Coordinator, you will play a crucial role in ensuring that each property is maintained to the highest standards.

Your Responsibilities:

Drive Operational Excellence: Work closely with the Facilities Manager to implement a proactive and solution-oriented strategy for delivering exceptional facilities management services across all locations.

Build Strong Partnerships: Establish effective relationships with vendors and suppliers, coordinating site visits and securing competitive quotes to uphold the quality of our properties.

Ensure Safety and Compliance: Oversee health and safety initiatives, ensuring adherence to regulations and protecting the welfare of staff and properties.

Lead and Inspire Teams: Motivate and guide the FM and Maintenance teams, stepping in for the Facilities Manager when necessary to guarantee seamless operations and superior service.

Facilitate Communication: Act as the central point of contact between staff, suppliers, and management, addressing inquiries and requests with professionalism and efficiency.

Enhance Operational Efficiency: Identify opportunities for improvement within the FM function, fostering a culture of continuous enhancement and innovation.

What You Bring:

  • Experience: A minimum of 3 years in facilities management within a dynamic, multi-site setting, showcasing your understanding of supervisory responsibilities.
  • Industry Knowledge: Experience in property or retail sectors provides you with a strategic advantage, and familiarity with digital CAFM or helpdesk systems is a plus.
  • Qualifications: While a relevant qualification in Facilities Management is preferred, your ability to forge strong relationships and communicate effectively is paramount.
  • Organizational Skills: You excel in a fast-paced environment, adeptly managing multiple tasks while maintaining a keen eye for detail.
  • Team Collaboration: You thrive in team settings, contributing positivity, initiative, and a proactive mindset to problem-solving.
  • Ability to Perform Under Pressure: You maintain composure in challenging situations, demonstrating exceptional organizational skills and initiative.
  • Numerical Proficiency: You possess strong numeracy skills, making tasks such as processing invoices straightforward.

Ready to Make an Impact?

If you are eager to contribute to the evolution of facilities management and be part of a team dedicated to excellence, we invite you to explore this opportunity. Join us in shaping the future of property management.