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Helpdesk Supervisor

2 months ago


London, Greater London, United Kingdom Sodexo Group Full time
About the Role

Sodexo, a leading global services company, is seeking an experienced Helpdesk Supervisor to join our team in London. As a key member of our facilities management team, you will be responsible for ensuring a prompt, professional, and efficient service to our clients.

Key Responsibilities
  • Provide exceptional customer service to clients, responding to requests and resolving issues in a timely and professional manner.
  • Manage and coordinate the work of our facilities team, ensuring that all tasks are completed to a high standard and deadlines are met.
  • Collaborate with our communications team to ensure that all necessary information is shared with clients and stakeholders.
  • Develop and implement processes and procedures to improve the efficiency and effectiveness of our facilities management operations.
What We Offer
  • A competitive salary and benefits package, including private medical insurance and flexible working arrangements.
  • Ongoing training and development opportunities to help you grow and succeed in your career.
  • The chance to work with a global company that values diversity, inclusion, and employee well-being.
About Sodexo

Sodexo is a Disability Confident Leader employer, committed to creating a workplace that is inclusive and accessible to all. We encourage applications from candidates with disabilities and offer a range of support and accommodations to help you succeed in your role.