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Facilities Management Supervisor

2 months ago

London, Greater London, United Kingdom Southwark Council Full time

Are you ready to make a meaningful impact in local government services? At Southwark Council, we're seeking a skilled Facilities Helpdesk Supervisor to lead a dedicated team and ensure seamless facilities management across our operational estate.

Key Responsibilities:

  • Team Leadership: Manage a skilled Service Desk team, providing exceptional FM support to internal and external partners.
  • Performance Optimization: Develop and design efficient workflow processes to capture critical financial information, support contract management, and shape long-term financial and procurement strategies.
  • Operational Excellence: Oversee the CFM service desk's performance, ensuring robust communication with contractors and stakeholders.
  • Financial Acumen: Manage budgets and support strategic decision-making with authority to approve expenditures up to £1,000 per transaction.

We're looking for a motivated Facilities Helpdesk Supervisor with a keen eye for detail and a talent for driving positive change. Key qualifications include:

  • A solid background in facilities management, including help desk functions, in public or private sectors.
  • Proven ability to manage and motivate a service desk team in a large organization.
  • Strong skills in negotiating, instructing, and maintaining relationships with suppliers, contractors, and customers.
  • Proficiency in MS Office, databases, and help desk software.
  • A focus on improving performance through effective FM strategies and systems.
  • Flexibility to work from home with occasional trips to our London Bridge HQ.

As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people, including those with disabilities or long-term health conditions.