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High-End Culinary Quality Assurance Officer

2 months ago

Hounslow, Greater London, United Kingdom DO & CO Full time
Job Summary

We are seeking a highly skilled Quality Assurance Officer to join our team at DO & CO. As a Quality Assurance Officer, you will be responsible for ensuring the highest standards of quality in our luxury airline catering services.

Key Responsibilities
  • Quality Control: Conduct daily quality checks of goods delivered by our suppliers, verifying that they meet our high standards.
  • Chiller and Dry Store Management: Oversee the management of chillers and dry stores within the production and warehouse, ensuring that all products are stored and handled in accordance with our quality control procedures.
  • Auditing and Compliance: Perform regular audits across the different areas of the kitchen/operation, ensuring that all paperwork is up to date, temperature controls are performed regularly and recorded, and that all areas comply with cleanliness levels.
  • Team Support: Support the wider QA events international team in diverse locations across the world, providing guidance and assistance as needed.
  • Incident Reporting: Submit daily reports to the Quality Assurance Supervisor about any incidents, issues, and solutions, as well as general information about the daily production development.
Requirements
  • Role Model: Demonstrate a role model ability, leading a team and being willing to roll up your sleeves to provide the best service with a problem-solving mentality.
  • Passion for High-End Cuisine: Have a passion for high-end cuisine and a love for food, with a motivation to deliver exceptional service.
  • Professionalism: Be a well-presented, professional individual with a can-do, positive attitude that indulges in team success.
  • Change Champion: Be a positive change champion for DO & CO, identifying key impact areas and priorities, and supporting change programmes and strategies.
  • Meticulous Attention to Detail: Have meticulous attention to detail and be data-driven, with the ability to influence different departments to suggest, implement, and track DO & CO standards.
  • Communication Skills: Be a clear and engaging communicator, with strong written and verbal English skills, and the ability to use a variety of methods to keep the team well informed.
  • Flexibility: Be flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for our partners and the DO & CO family.
  • Expertise: Have a great understanding and working knowledge of your department and be the expert in delivering practical actions for its improvement by taking a hands-on approach.
  • Certifications: Hold HACCP & Food Hygiene Certification and a BSc Food Science or experience in a similar role.
  • Technical Skills: Be highly proficient in Microsoft Office package with excellent working knowledge of reporting and managing data.