Facilities Manager

6 days ago

London, Greater London, United Kingdom Gleeson Recruitment Group Full time

About the Role

Location: Stratford, London

Salary: Up to £50k

Job Summary

We are seeking an experienced Estate Manager to join our team at Gleeson Recruitment Group. As an Estate Manager, you will be responsible for managing a new and exciting estate with some of the world's most exciting cultural and education organisations.

Key Responsibilities

  • Health and Safety Compliance
    • Manage all H&S compliance of the site including LOLER inspections and fire risk
    • Manage H&S audits and risk assessments
  • Risk Management
  • Estate Operations
    • Ensure weekly liaison with occupiers estate and facilities management teams
    • Monitor helpdesk requests with service providers
    • Manage service contracts ensuring efficient standards and procedures
    • Manage monthly performance reviews with service providers including KPI reporting
  • Fabric Repairs and Maintenance
    • Ensure fabric repairs and maintenance – reporting issues relating to defect liability and reporting and non-compliance
    • Support Estates Supervisor in management of insurance claims
  • Service Charge Budgets
    • Setting and reconciliation of service charge budgets (Experience compulsory)
    • Manage quarterly variance reporting
  • Customer Experience
    • Preparing and enforcing a customer experience strategy
  • Third-Party Relationships
    • Manage third-party relationships with landlords and key neighbours across the development

Requirements

  • NEBOSH and IWFM qualified
  • Strong knowledge of commercial building and estate facilities management
  • Experienced in setting and reconciliation of service charge budgets
  • Experience managing performance of service providers with KPI's
  • Experience signing off RAMS (ideally in fitout and construction phases)
  • Able to be on site 5 days per week (no hybrid working)

Desirable Experience

  • Previous experience of managing high-profile, public spaces with high footfall (above 20,000 per day)
  • Experience of placemaking and space enlivenment
  • Experience of construction project handover and snagging
  • Experience of service road, loading bay and shared waste stream management

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