Pediatric Pharmacy Specialist

4 weeks ago


Blackburn, Blackburn with Darwen, United Kingdom East Lancashire Hospitals NHS Trust Full time
Job Overview

The pediatric unit consists of two primary sections: the Children's Unit, which accommodates a total of 50 beds, including 4 high-dependency beds, and the Children's Observation and Assessment Unit (COAU), featuring 11 cubicles and 11 chairs. This area operates around the clock, where children are evaluated and either admitted to the ward or discharged home.

Both sections experience a significant turnover of patients aged from 0 to 16 years. The successful applicant will be expected to engage in all operational areas.

Key Responsibilities

- Assist in welcoming children and their families to the unit.

- Perform clerical tasks related to the admission, transfer, and discharge processes using various IT systems.

- Communicate effectively with children, families, visitors, and colleagues through face-to-face interactions, telephone calls, or written correspondence.

- Input patient data into Electronic Patient Records and secure the appropriate electronic wristband.

- Ensure that case notes are meticulously maintained, which includes:

  • Organizing episodic clinical and nursing notes
  • Filing reports
  • Coordinating coding requests

- Schedule follow-up appointments and request necessary investigations and reports from different departments and outpatient diagnostics as needed.

- Manage the collection and distribution of mail for both staff and patients.

- Collaborate and consult with various departments, both internal and external to the trust, such as nursing staff, consultants, medical doctors, patient services, matrons, health visitors, social workers, and ambulance services to enhance the service provided to children and their families.

The ideal candidate will possess enthusiasm, a strong work ethic, innovation, and a friendly demeanor. They should be capable of performing under pressure while maintaining a calm and professional attitude, following instructions, and working both independently and as part of a team.

Working for Our Organization

Our organization is guided by strategic objectives and core values, and we seek individuals who align with these principles. In accordance with our People Strategy, we recognize the significant contributions made by our staff and the connection between an engaged, satisfied workforce and the quality of care delivered to patients.

As a cohesive team, we emphasize collaboration, with our values rooted in open communication, mutual trust, and teamwork, all committed to providing a high-quality, proactive HR service that supports the delivery of safe, personalized, and effective care across the organization.

Detailed Job Description and Main Responsibilities

Duties

  • Assist in the reception of patients and their relatives to the units.
  • Execute clerical duties related to patient admission, transfer, and discharge.
  • Enter patient information into a computerized Electronic Patient Records system and obtain the relevant electronic wristband.
  • Communicate with patients, visitors, and colleagues via telephone, face-to-face, or in writing to ensure the efficient operation of the unit.
  • Maintain case notes effectively, including:
    • i) Organizing episodic clinical and nursing notes
    • ii) Filing investigation reports
    • iii) Coordinating coding requests
  • Consult with other departments, both internal and external to the Trust, such as Patient Services, Community Matrons, Social Workers, Health Visitors, and Ambulance Services to enhance patient services.
  • Schedule follow-up appointments for patients as necessary and request outpatient diagnostics as required.
  • Collect and distribute mail for patients and staff.
  • Perform general office duties such as filing and photocopying.
  • Organize and facilitate meetings, including agenda preparation and minute-taking.
  • Maintain diaries and arrange appointments.
  • Manage databases.
Person Specification Experience Essential Criteria
  • Relevant clerical experience, typically 6 months.
Qualifications Essential Criteria
  • Grade D/ Level 3 in English and Maths or equivalent.
Work Skills Essential Criteria
  • Proficient keyboard and computer skills.
  • Proven ability to understand and adhere to detailed procedures.
Communication Skills Essential Criteria
  • Clear and accurate written and verbal communication, along with effective listening skills.
Flexibility Essential Criteria
  • Willingness to provide reasonable flexibility in working hours, including weekends.
  • Ability to adapt to the evolving needs of the service.
People Skills Essential Criteria
  • Demonstrate a friendly and caring demeanor.
Learning Ability Essential Criteria
  • Proven ability to work collaboratively within a team and support team members.
  • Proven capacity to embrace new ideas, skills, and knowledge.
Other Skills Essential Criteria
  • Proven ability to use initiative and work independently without close supervision.
  • Proven ability to handle confidential information appropriately.


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