Clinical Pharmacy Specialist
4 weeks ago
The pediatric unit consists of two primary sections: the Children's Unit, which accommodates a total of 50 beds, including 4 high-dependency beds, and the Children's Observation and Assessment Unit (COAU), featuring 11 cubicles and 11 chairs. This area operates around the clock, where children are evaluated and either admitted to the ward or discharged home.
Both sections experience a high turnover of patients aged 0 to 16, presenting a diverse range of medical conditions and surgical needs across various specialties. The ideal candidate will be expected to engage in all areas of service.
Key Responsibilities- Facilitate the welcoming of children and their families to the unit.
- Perform clerical tasks related to the admission, transfer, and discharge processes using various IT systems.
- Maintain effective communication with children, families, visitors, and colleagues through face-to-face interactions, telephone calls, or written correspondence.
- Input patient data into Electronic Patient Records, ensuring the acquisition of relevant electronic wristbands.
- Ensure the efficient management of case notes, which includes:
- Filing clinical and nursing notes
- Organizing reports
- Coordinating coding requests
- Schedule follow-up appointments and request necessary investigations and reports from various departments.
- Manage the collection and distribution of mail for staff and patients.
- Collaborate and consult with other departments, both internal and external to the trust, including nursing staff, consultants, medical professionals, patient services, matrons, health visitors, social workers, and ambulance services, to enhance the service provided to children and their families.
The successful candidate will be characterized by enthusiasm, diligence, innovation, and a friendly demeanor. They will be capable of performing under pressure while maintaining a composed and professional attitude. The ability to follow instructions and work independently as well as part of a team is essential.
Working with Our OrganizationOur organization is guided by strategic objectives and core values, seeking individuals who align with these principles. In accordance with our People Strategy, we acknowledge the significant contributions of our staff and the correlation between an engaged, satisfied workforce and the quality of care delivered to patients.
Our team emphasizes collaborative efforts, grounded in open communication, mutual trust, and teamwork, with a shared commitment to providing high-quality, proactive HR services that support the delivery of safe, personalized, and effective care across the organization.
Detailed Job Description and Main ResponsibilitiesDUTIES
- Assist in welcoming patients and their relatives to the units.
- Execute clerical duties related to patient admissions, transfers, and discharges.
- Input patient information into a computerized Electronic Patient Records system and secure relevant electronic wristbands.
- Communicate with patients, visitors, and colleagues through various channels to ensure the smooth operation of the unit.
- Maintain organized case notes, including:
- i) Filing clinical and nursing documentation
- ii) Organizing investigation reports
- iii) Coordinating coding requests
- Engage with other departments, both within and outside the Trust, such as Patient Services, Community Matrons, Social Workers, Health Visitors, and Ambulance Services, to enhance patient service delivery.
- Schedule follow-up appointments and request outpatient diagnostics as necessary.
- Oversee general office tasks, including filing and photocopying.
- Organize and facilitate meetings, including agenda preparation and minute-taking.
- Maintain calendars and arrange appointments.
- Manage databases effectively.
Person Specification Experience Essential Criteria- Relevant clerical experience, typically 6 months.
- Grade D/ Level 3 in English and Maths or equivalent.
- Proficient keyboard and computer skills.
- Demonstrated ability to comprehend and adhere to detailed procedures.
- Clear and precise written and verbal communication, along with effective listening abilities.
- Willingness to provide reasonable flexibility in working hours, including weekends.
- Adaptability to the evolving needs of the service.
- Ability to demonstrate a friendly and caring approach.
- Proven capability to work collaboratively within a team and support team members.
- Ability to embrace new ideas, skills, and knowledge.
- Demonstrated initiative and ability to work independently without close supervision.
- Proven ability to handle confidential information appropriately.
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