Customer Service Representative

7 days ago


Wokingham, Wokingham, United Kingdom Gi Group Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our customer service department, you will be responsible for providing exceptional service to our clients and customers.

Key Responsibilities:

  • Completing outbound calls to healthcare providers to discuss prescription collection
  • Updating internal systems and operating Excel documents (training provided)
  • Verifying prescription receipt information in our database (full training given)
  • Handling high call volumes with a focus on meeting targets

Requirements:

  • Previous customer service experience, preferably in an office environment
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment with multiple priorities
  • Basic computer skills and proficiency in Excel

What We Offer:

  • A temporary opportunity to gain valuable office experience
  • The chance to work with a leading recruitment agency, Gi Group
  • A competitive hourly rate of £11.44

About Gi Group:

Gi Group is a leading recruitment agency, providing temporary and permanent staffing solutions to businesses across various industries. We are committed to delivering exceptional service to our clients and candidates, and we are looking for like-minded individuals to join our team.



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