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Customer Service Representative

2 months ago


Wokingham, Wokingham, United Kingdom BOMBAY STORY INDIAN KITCHEN & BAR Full time

About Us



Bombay Story Indian Kitchen & Bar is a modern Indian restaurant that offers a unique dining experience. We are committed to providing high-quality food and exceptional service to our customers.



The Role



We are seeking a highly motivated and customer-focused individual to join our team as a Front of House Assistant. The successful candidate will be responsible for:



  • Welcoming customers in a friendly and professional manner
  • Introducing customers to our menu and daily specials
  • Taking orders and processing payments
  • Maintaining a clean and tidy environment
  • Working effectively as part of a team to ensure seamless service


Key Responsibilities



  • Provide exceptional customer service and ensure a positive dining experience
  • Work efficiently and effectively in a fast-paced environment
  • Maintain a high level of knowledge about our menu and products
  • Process payments and handle customer transactions accurately
  • Contribute to the overall cleanliness and organization of the restaurant


Requirements



  • Excellent communication and interpersonal skills
  • Ability to work effectively in a team environment
  • High level of attention to detail and accuracy
  • Ability to multitask and prioritize tasks efficiently
  • Flexibility to work a variety of shifts, including evenings and weekends


What We Offer



  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
  • The opportunity to work with a talented and passionate team


Language



English as a first or second language (spoken, written, and reading)