Sales Professional

3 days ago

London, Greater London, United Kingdom Fitness First Full time

About the Role

We are seeking a highly motivated and experienced Sales Professional to join our team at Fitness First. As a key member of our sales team, you will be responsible for driving revenue growth and delivering exceptional customer experiences.

Key Responsibilities

  • Act as a positive example for all team members, embodying the spirit of operational excellence.
  • Assist in the customer journey, effectively touring booked appointments and walk-ins, converting them into customers, and ensuring accurate data capture for all prospects.
  • Promote excellent sales performance and other signature products.
  • Collaborate with all business support functions to assist in achieving the company's daily, weekly, and monthly sales targets.
  • Assist in coordinating outreach activities to promote the company and identify potential areas of improvement.
  • Stay updated on all membership fees and promotions, assisting in conveying the same understanding to all customers.
  • Maintain high levels of sales integrity, ensuring all new prospects and customers are warmly welcomed and informed clearly about terms, conditions, and promotional offers.
  • Support in building new and maintaining existing corporate relationships by participating in ongoing events and maintaining quality relationships.
  • Play a pivotal role in retaining existing customers by providing exceptional experiences.
  • Help process and address feedback received as per the company's complaints policy.
  • Assist other team members as needed, including initiating positive interactions with customers on the sales floor.
  • Adhere to health and safety guidelines, ensuring the completion of relevant checks.
  • Complete any additional activities as requested by your manager and take on other duties as required.

Requirements

  • Demonstrated ability to contribute to meeting revenue goals through the achievement of sales targets.
  • Prior experience in sales or service within a similar environment is desirable.
  • Proficiency in selling both face-to-face and over the phone.
  • Basic knowledge of the fitness industry is beneficial.
  • Ability to provide exceptional customer service.
  • Willingness to be flexible and adaptable to business needs, including covering team members' shifts sometimes at short notice.
  • A good level of communication skills, both verbal and written.
  • Ability to meet set targets and deadlines.
  • Be proactive and self-motivated in performing expected duties.
  • Friendly and approachable demeanor, in line with our values.

What's in it for you...

  • The chance to be part of a premium fitness brand, we are an inclusive and diverse business, working in a dynamic and passionate fitness atmosphere.
  • A good salary with the ability to earn commission.
  • Great career growth and training prospects.
  • Access to a free gym membership.
  • Annual awards, fitness challenges, enhanced terms, and conditions - including your birthday off, and many more benefits.

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