Client Service Manager

2 weeks ago


StokeonTrent, Stoke-on-Trent, United Kingdom Ernest Gordon Recruitment Full time
About the Role

We are seeking an experienced Client Service Manager to join our team at Ernest Gordon Recruitment. As a Client Service Manager, you will be responsible for leading and mentoring a small team to deliver high-quality services to our clients.

Key Responsibilities:

  • Lead and mentor a small team to ensure delivery of compliance and advisory services to clients
  • Main point of contact for clients, ensuring prompt and professional resolution of their issues
  • Involved in improving operational processes and service offerings
  • Monthly management meeting to discuss operational processes and improvements

Requirements:

  • ACA or ACCA qualified
  • General accountancy practice experience and up-to-date technical accounting knowledge
  • People management and leadership experience

What We Offer:

  • A competitive salary dependent on experience, qualifications, and skill set
  • A hybrid working arrangement with 3 days in the office
  • Opportunities for training and development
  • A pension scheme
  • Holiday entitlement

About Us:

Ernest Gordon Recruitment is an established recruitment agency with over 70 years of experience. We value our team and offer opportunities for growth and development.



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