Client Relationship Manager
4 weeks ago
Join the Team at DPDgroup:
The Client Relationship Manager role at DPDgroup presents an exceptional chance to engage with a varied clientele and contribute significantly to customer satisfaction and revenue enhancement. In this position, you will oversee current accounts, foster relationships with clients, and pinpoint revenue-generating opportunities within your assigned accounts.
Core Responsibilities:
- Engaging with clients through multiple communication channels
- Formulating account strategies to achieve revenue objectives
- Updating and managing client data in the CRM system
- Establishing robust business connections with clients
- Identifying and overseeing revenue-generating prospects
- Assessing account profitability
- Addressing client inquiries and issues
- Implementing annual pricing adjustments
- Coordinating with sales teams for seamless account transitions
Candidate Profile:
The preferred candidate will possess experience in Account Management or Customer Relationship Management, demonstrating strong communication and analytical skills. Familiarity with Microsoft Office and CRM software is advantageous, along with a commitment to providing outstanding customer service and driving revenue growth.
Benefits at DPDgroup:
- Flexible holiday options
- Enhanced parental leave policies
- Complimentary life insurance
- Health and wellness initiatives
- Employee discounts
- Additional days off for significant milestones
- Free vision tests for screen users
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