Client Relationship Executive

3 weeks ago


StokeonTrent, Stoke-on-Trent, United Kingdom Citrus Connect Full time

At Citrus Connect, we specialize in providing tailored services to both new and experienced coin enthusiasts, offering a diverse selection of both historical and modern gold coins.

Our dedicated Client Relationship Executives play a vital role in delivering expert advice and insights into the world of numismatics, ensuring our clients receive an exceptional experience.

In this office-based position, you will be responsible for managing a personal portfolio of clients, achieving monthly sales objectives, and delivering outstanding service through consistent follow-up communications.

Your success will be measured by your ability to meet ambitious sales and productivity goals.


Key Responsibilities:
  • Serve as a representative of Citrus Connect, effectively promoting our brand.
  • Adhere to quality standards in line with regulatory requirements.

This role offers sociable working hours with the option of flexible split shifts.


Benefits Include:
  • Incentives such as weekend retreats, cash rewards, and birthday bonuses.
  • Comprehensive pension plans and generous vacation allowances.
  • Private health insurance and subsidized fitness memberships.
  • Participation in our Employee Ownership Scheme after one year of service, along with additional annual bonuses.
  • Extensive professional development opportunities through top-tier sales training.
  • Recognition through prestigious awards, including the Investors in People Gold Award and an outstanding Trustpilot rating.

The ideal candidate will possess exceptional customer service skills and a proven sales background, with a minimum of two years of experience in a telephone-based sales environment.



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