Customer Service Coordinator

2 days ago


Dartford, Kent, United Kingdom Howells Solutions Limited Full time

Customer Service Planner - Social Housing Repairs & Maintenance
Based in Dartford
Full time, permanent
£24,500 - £26,500 per annum

We are seeking an experienced Planner / Scheduler to join our team, working on repairs and maintenance within social housing. As a key member of our operations team, you will be responsible for coordinating and scheduling repairs, ensuring timely and efficient delivery of services.

Key Responsibilities:

  • Coordinate and schedule repairs and maintenance activities
  • Develop and maintain effective relationships with customers, contractors, and internal stakeholders
  • Monitor and report on repair and maintenance performance metrics
  • Identify and implement process improvements to enhance efficiency and effectiveness

Requirements:

  • Proven experience in planning and scheduling, preferably in a social housing or maintenance environment
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong analytical and problem-solving skills

Howells Solutions Limited is a leading provider of social housing maintenance services. We are committed to delivering high-quality services that meet the needs of our customers. If you are a motivated and experienced Planner / Scheduler looking for a new challenge, please apply today.



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