Customer Care Coordinator
16 hours ago
{"h2": "Customer Care Coordinator Job Opportunity", "p": "We are seeking a skilled Customer Care Coordinator to join our team at Hunter Dunning. As a Customer Care Coordinator, you will be the first point of contact for customers after completion, prioritizing their needs and resolving non-complex issues. You will also assist the Head of Customer Service and Customer Service Manager with day-to-day requirements, manage customer expectations, and work closely with Maintenance Technicians and Sub-Contractors to ensure smooth work progression.
Key Responsibilities:
* Prioritize customer needs and resolve non-complex issues
* Assist the Head of Customer Service and Customer Service Manager with day-to-day requirements
* Manage customer expectations and clearly explain next steps and potential outcomes
* Work closely with Maintenance Technicians and Sub-Contractors to ensure smooth work progression
Requirements:
* Experience in construction/property customer services or customer care coordination
* Housebuilder background
* Ability to work under pressure and against deadlines
* Ability to produce reporting information
* Proficient in Microsoft Office
What We Offer:
* Salary up to £34,000
* Additional Car Allowance
* Bonus scheme (dependent on the success of the individual region)
* Personal Pension Plan
* Holiday 24 days plus Bank Holidays
* Share Save scheme
* Discounts and Benefits on retail and hospitality etc
* Employee assistance programme accessible 24 hours a day
* Private healthcare
* Income protection scheme
If you meet the criteria above, please send us your CV and portfolio. We look forward to hearing from you
Referral Scheme:
We run a referral scheme, where you can earn £300 worth of vouchers if you introduce us to anyone who we then successfully place in a new job role. Just send us their information and we'll do the rest.
Terms: A candidate is deemed to have been successfully placed once they have started a new job as a result of an introduction made by Hunter Dunning and when they've successfully completed the probation period.
Customer Care Coordinator Job in Dartford, Kent - Your Property Recruitment Specialists (Recruiter: Matt Trussler Job Ref: 14792)"}
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