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Customer Service Coordinator

2 months ago

Dartford, Kent, United Kingdom Morgan Sindall Property Services Full time

Job Summary

Morgan Sindall Property Services is seeking a highly skilled Customer Service Coordinator to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth delivery of our services to our customers.

About the Role

The successful candidate will have a strong background in customer service and experience in scheduling and planning. You will be responsible for coordinating the delivery of our services, including scheduling appointments, managing workloads, and ensuring that our customers receive the highest level of service.

Key Responsibilities

  • Coordinate the delivery of our services to ensure timely and efficient completion
  • Schedule appointments and manage workloads to ensure maximum productivity
  • Manage customer expectations and resolve any issues that may arise
  • Work closely with our operations team to ensure seamless delivery of our services
  • Develop and maintain strong relationships with our customers and stakeholders

Requirements

  • Strong background in customer service and experience in scheduling and planning
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving skills and ability to think critically
  • Proficient in Microsoft Office and other relevant software

What We Offer

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
  • The opportunity to work with a leading property services company

About Us

Morgan Sindall Property Services is a leading provider of integrated asset management services to housing associations and local authorities. We are committed to delivering high-quality services that meet the needs of our customers and exceed their expectations.