Customer Service Coordinator

3 weeks ago


Dartford, Kent, United Kingdom Morgan Sindall Full time
About the Role

We are seeking a highly skilled Customer Service Planner to join our team at our Dartford Hub office.

The successful candidate will be responsible for managing high volumes of calls with clients, sub-contractors, suppliers, and supervisors to schedule appointments and ensure efficient job planning.

Key Responsibilities:

  • Manage and coordinate customer service activities to ensure timely and effective delivery of services.
  • Develop and maintain strong relationships with clients, sub-contractors, suppliers, and supervisors to ensure seamless communication and collaboration.
  • Plan and schedule appointments to meet customer needs and ensure efficient use of resources.
  • Monitor and report on customer service performance to identify areas for improvement.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong organizational and time management skills.
  • Ability to work independently and as part of a team.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.


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