Sales and Customer Service Coordinator

1 week ago


Rugby, Warwickshire, United Kingdom ROSE & YOUNG RECRUITMENT LTD Full time

We are seeking an experienced Sales Administrator to join our team at ROSE & YOUNG RECRUITMENT LTD. The successful candidate will be responsible for providing exceptional customer service and administrative support to our sales team.

Key Responsibilities:

  • Provide first point of contact for customers, responding to queries and resolving issues in a timely and professional manner.
  • Process orders, answer product questions, and deal with technical part numbers.
  • Search for parts from a catalogue/website and raise quotations for pricing and availability.
  • Resolve general customer queries and process and post invoices daily to customers.
  • Participate in the credit control process, recording payments received and chasing overdue payments.
  • Making outbound calls to existing customers to maintain and develop the customer and prospect database.
  • Perform general administrative tasks to support the sales team.

Requirements:

  • Previous customer services or sales administration experience.
  • Excellent communication skills and telephone manner.
  • Good systems skills and ability to work on own initiative.

About the Role:

This is an excellent opportunity for an experienced Sales Administrator to join a dynamic and growing company. The successful candidate will be confident, organized, and able to multitask in a fast-paced environment.



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