Logistics Coordinator
1 week ago
Job Summary:
Pertemps Bond is seeking an experienced Transport Planner to join our team on a temporary to permanent basis. As a key member of our operations team, you will be responsible for providing exceptional customer service and ensuring the smooth delivery of goods.
Key Responsibilities:
- Customer Service: Provide a high level of customer service to both customers and drivers, responding promptly and professionally to all requests.
- Job Allocation: Allocate jobs to drivers and set accurate time schedules to be followed, ensuring timely delivery of goods.
- Pricing and Costing: Accurately price and cost jobs for both customers and drivers, adhering to company processes and procedures.
- Teamwork: Work effectively as part of a team, assisting colleagues as needed to ensure seamless operations.
- Communication: Maintain continuous contact with customers and drivers throughout the delivery process.
Requirements:
- Customer Focus: Ability to work well in a fast-paced environment, maintaining a strong customer focus at all times.
- Administrative Skills: Strong administration and organizational skills, with the ability to multitask and prioritize tasks effectively.
- Customer Service Experience: Previous customer service experience is essential for this role, with a proven track record of providing excellent customer service.
- Attention to Detail: Strong work ethic with the ability to pay close attention to detail, ensuring accuracy and quality in all aspects of the job.
- Industry Experience: Previous industry experience is desirable, but not essential for this role.
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