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Receptionist

2 months ago

Billericay, Essex, United Kingdom Primary Care Careers Full time

Job Summary

We are seeking an organised and efficient receptionist to join our friendly team on a part-time basis. The role will involve working a variety of hours, including Monday 8am - 6pm, Tuesday 2pm - onwards, and Friday - onwards.

Main Responsibilities

  • Dealing with the general public, face-to-face, answering calls, enquiries, and emails.
  • Booking and amending appointments.
  • Filing and scanning documentation.
  • Chaperoning.
  • Ensuring queries received via task, email, and face-to-face are managed in line with procedures.
  • General administration.

About Us

We are a busy primary care practice with 12,500 patients and an expanding list size. We have a team of six GPs, three practice nurses, and a full and supporting primary healthcare team. The workload is demanding, but we are looking for someone who is confident and able to work effectively within a team.

Person Specification

Qualifications

Essential

  • A good standard of education, including Maths and English.

Experience

Essential

  • Experience of providing excellent customer service.
  • Experience of working within a receptionist role, ideally within a primary care general practice position.
  • Experience of receiving and making telephone calls in a previous role.
  • Strong IT skills and ability to use computer-based systems.
  • Strong organisational skills and communication skills, both verbal and written.