Receptionist
1 month ago
Job Summary
We are seeking an organised and efficient receptionist to join our friendly team on a part-time basis. The role will involve working a variety of hours, including Monday 8am - 6pm, Tuesday 2pm - onwards, and Friday - onwards.
Main Responsibilities
- Dealing with the general public, face-to-face, answering calls, enquiries, and emails.
- Booking and amending appointments.
- Filing and scanning documentation.
- Chaperoning.
- Ensuring queries received via task, email, and face-to-face are managed in line with procedures.
- General administration.
About Us
Our practice has 12,500 patients and an expanding list size. We have six GPs, three practice nurses, and a full and supporting primary healthcare team. We are an extremely busy practice, and the workload is demanding.
Person Specification
Qualifications
Essential
- A good standard of education, including Maths and English.
Experience
Essential
- Experience of providing excellent customer service.
- Experience of working within a receptionist role, ideally within a primary care general practice position.
- Experience of receiving and making telephone calls in a previous role.
- Strong IT skills and ability to use computer-based systems.
- Strong organisational skills and communication skills, both verbal and written.
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