Customer Service Rental Consultant

3 weeks ago


Oxford, Oxfordshire, United Kingdom Europcar Full time

Position Overview

Europcar is seeking enthusiastic individuals to join our team as Rental Sales Agents.

As a recognized leader in the car rental industry, Europcar offers more than just vehicle rentals. We pride ourselves on delivering exceptional service and creating memorable experiences for our customers.

Your Role

In this dynamic position, you will engage with customers at our front desk, ensuring they receive outstanding service while assisting them with their rental needs. Your role will involve:

  • Providing a premier customer service experience that puts the client first.
  • Promoting our extensive range of additional products and services to enhance the customer journey.
  • Working in a vibrant environment where teamwork and collaboration are key.

What We Offer

At Europcar, we value our employees and provide a comprehensive benefits package, including:

  • Competitive base salary.
  • Uncapped commission structure with potential for significant earnings.
  • Generous holiday allowance, increasing with tenure.
  • Enhanced maternity and adoption leave options.
  • Pension plan and life insurance coverage.
  • Discounted rates on car rentals across our network.
  • Exclusive discounts on mobile phone contracts and hotel stays after a year of service.
  • Cycle to Work scheme.
  • Complimentary annual eye examinations.
  • Access to confidential legal and support services.
  • Opportunities for career advancement and professional development.

Candidate Profile

We are looking for individuals who possess:

  • A valid driving license with a clean record and a minimum of four years of driving experience.
  • Strong communication skills and the ability to engage with customers face-to-face.
  • A collaborative spirit and the ability to thrive in a fast-paced setting.
  • Flexibility in working hours, including availability for various shifts.
  • Previous experience in car rental or sales is a plus, though training will be provided.

Join us at Europcar and be part of a team that values service excellence and customer satisfaction.



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