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Client Relations Specialist

2 months ago

Oxford, Oxfordshire, United Kingdom Europcar Full time

Position Overview

Europcar is seeking dedicated individuals to join our team as Rental Sales Agents.

At Europcar, we are more than just a car rental service; we are committed to providing exceptional experiences for our customers.

Role Responsibilities:

As a Rental Sales Agent, you will be at the forefront of our customer service operations. Your primary responsibilities will include:

  • Delivering outstanding customer service while assisting clients with their rental needs.
  • Promoting and upselling our diverse range of products and services to enhance the customer experience.
  • Working collaboratively within a dynamic team environment to meet sales targets.

What We Offer:

We value our employees and provide a comprehensive benefits package, including:

  • Competitive base salary.
  • Uncapped commission structure with potential for significant earnings.
  • Generous holiday allowance, increasing with tenure.
  • Enhanced maternity and adoption leave policies.
  • Pension plan and life insurance coverage.
  • Discounted vehicle rental rates across our network.
  • Mobile phone contract discounts.
  • Discounted accommodation rates after one year of service.
  • Cycle to Work scheme.
  • Complimentary annual eye examinations.
  • Access to confidential legal and support services.
  • Opportunities for career advancement and professional development.

Candidate Requirements:

To succeed in this role, candidates should possess:

  • A valid and clean driving license with a minimum of four years of driving experience.
  • Strong communication skills and a knack for face-to-face sales.
  • The ability to thrive in a fast-paced team environment.
  • Flexibility in working hours, including availability for various shifts.
  • Previous experience in car rental or sales is a plus, but not mandatory as training will be provided.

Join us at Europcar and be part of a team that values excellence in customer service and teamwork.