Client Relations Representative

2 months ago

Oxford, Oxfordshire, United Kingdom Chartwells - Universities Full time

We are seeking a Client Relations Representative who will embody our commitment to exceptional service, engaging with customers in a university environment on a full-time basis. You will be part of a dedicated team that takes pride in their work, their food offerings, and, most importantly, their colleagues.

As a Client Relations Representative, you will play a vital role in a dynamic and friendly team operating in a fast-paced setting. You will have ample opportunities for advancement within an organization that values its workforce, celebrates diversity, and acknowledges those who exceed expectations.

We believe in rewarding your efforts, which is why we provide a comprehensive benefits package that includes:

  • Exclusive travel discounts with various providers
  • Grocery savings with discounts at major supermarkets
  • Quick access to digital healthcare services for you and your family
  • Significant discounts on cinema tickets
  • Regular updates featuring the best deals and savings
  • Cash rewards for spending that can be used across numerous brands
  • Complimentary wellness, mindfulness, and fitness classes
  • Shareable discounts and offers for friends and family
  • Contributory pension plan
  • Career development through structured pathways and learning programs

Key Responsibilities:

  • Providing customers with a seamless and personalized experience
  • Demonstrating knowledge of food services and assisting customers with genuine service
  • Upholding a positive brand image while representing our organization
  • Managing cash transactions and operating the cash register
  • Adhering to food handling and hygiene protocols
  • Following health and safety regulations

Ideal Candidate Profile:

  • Passionate about delivering outstanding service, greeting customers warmly
  • Proactive in making decisions that benefit our customers
  • Excellent team player with strong communication skills
  • Motivated to excel in your role
  • Able to perform well under pressure
  • Exemplary timekeeping and reliability
  • Committed to a safety-first approach

As part of Compass Group UK&I, Chartwells is a leading provider of catering and support services within the education sector. For over 25 years, Chartwells has focused on supporting educational institutions in promoting healthy lifestyles through nutritious meals. Every week, we serve millions of wholesome and delicious meals to students across various educational settings.

At Compass Group UK&I, we strive to create an inclusive workplace where everyone can thrive and reach their full potential. We value diversity and are committed to fostering a culture that respects and embraces the unique talents and backgrounds of our colleagues.

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